Terms&conditions

Legal Name: "Portronics Digital Pvt Ltd"

Refund Policy:

All products sold by www.portronicsshop.com are properly checked and tested by the quality control team and guaranteed to be genuine, in new condition. All products are protected under 15 Days return policy which guarantees a full refund or product exchange, if it is in unused conditions. If you are not satisfied with an item that you have purchased, you may return the item within 15 days,Your money will be refund with in15 days of products received

The items must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

Refund Mode: Online Mode

Cancellation Policy 

If you have placed an order of the product, and you wish to change or cancel the same. Please contact Customer Service at 18001034241 between 10 am- 6 pm from Mon-Sat. Once your order has shipped, you will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling will not be refunded.

Shipping policy:

All orders will be dispatch with in 2 working days